Terms & Conditions

Blissara Yoga
Mamta Dresses, Bata Gali, Station Road, Pupri
Janakpur Road, Bihar 843320, India

Last Updated: October 4, 2025

1. Introduction and Acceptance of Terms

Welcome to Blissara Yoga. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "You," or "Your") and Blissara Yoga ("We," "Us," or "Our") governing your access to and use of our yoga therapy services, both online and offline.

By registering for, accessing, or participating in any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Services Offered

Blissara Yoga provides the following services:

2.1 Yoga Therapy Sessions

Offline Sessions: In-person yoga classes conducted at our physical location
Online Sessions: Virtual yoga classes conducted through video conferencing platforms

2.2 Types of Yoga Programs

All forms of traditional and contemporary yoga practices
Kids Yoga (specialized programs for children)
Yin Yoga (slow-paced style with longer-held poses)
Prenatal Yoga (for expectant mothers)
Postnatal Yoga (for new mothers post-delivery)
Other specialized yoga therapy programs as offered from time to time

2.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to enrolled clients.

3. Registration and Eligibility

3.1 Age Requirements

Participants must be at least 18 years of age to register independently
Minors (below 18 years) may participate with parental/guardian consent and supervision
For Kids Yoga programs, parent/guardian registration is mandatory

3.2 Health and Medical Considerations

You must disclose any pre-existing medical conditions, injuries, or health concerns during registration
Pregnant clients must obtain medical clearance from their healthcare provider before enrolling in prenatal yoga
We reserve the right to request medical certificates or clearances for specific programs

3.3 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials
You agree to provide accurate, current, and complete information during registration
You must notify us immediately of any unauthorized use of your account

4. Payment Terms

4.1 Pricing and Fees

All service fees and pricing will be clearly communicated before enrollment
Prices are subject to change with prior notice to enrolled clients
Any applicable taxes, as per Indian tax laws (including GST), will be added to the service fee

4.2 Payment Methods

We accept payments in multiple currencies through various payment methods
Accepted payment modes include: UPI, Credit/Debit Cards, Net Banking, Digital Wallets, and Bank Transfers
For international clients, currency conversion rates will apply as per the payment gateway's prevailing rates

4.3 Payment Schedule

Payment must be completed before commencing services unless alternative arrangements are agreed upon in writing
For subscription-based programs, payment is due at the beginning of each billing cycle
Late payments may result in suspension of services

4.4 Payment Processing

All online payments are processed through secure, third-party payment gateways
We do not store your complete credit/debit card information
Payment receipts will be provided via email upon successful transaction

5. No Trial Policy

Blissara Yoga operates on a NO TRIAL BASIS. We do not offer free trial sessions, demo classes, or complimentary introductory sessions. All sessions require prior payment and enrollment as per our published pricing structure.

6. Refund and Cancellation Policy

6.1 Full Refund After First Session

We offer a 100% REFUND GUARANTEE under the following terms:

Clients may request a full refund after attending their first session only
Refund requests must be submitted within 24 hours of completing the first session
Refunds are processed with no questions asked and no reasons required
Once the refund is processed, your enrollment will be terminated

6.2 Refund Processing

Refund requests must be submitted via email to our official email address or through written notice at our physical location
Refunds will be processed within 7-10 business days from the date of request
Refunds will be credited to the original payment method used during enrollment
In case of payment gateway charges, bank charges, or currency conversion fees, the net amount received by us will be refunded

6.3 No Refunds After First Session

After attending more than one session, no refunds will be provided under any circumstances
This policy applies to all programs, packages, and subscription plans
Exceptions may be considered only in cases of documented medical emergencies, at our sole discretion

6.4 Session Cancellations by Client

Clients must provide at least 6 hours' notice for session cancellations
Sessions cancelled with less than 6 hours' notice will be considered as attended
For subscription packages, missed sessions without proper notice will not be rescheduled or refunded

6.5 Cancellations by Blissara Yoga

In the event we cancel a session due to instructor unavailability or unforeseen circumstances, the session will be rescheduled at no additional cost
If rescheduling is not possible, a pro-rata refund will be provided for the cancelled session

7. Rescheduling Policy

7.1 Client-Initiated Rescheduling

Clients may reschedule sessions with at least 12 hours' advance notice
Rescheduling is subject to instructor availability
Repeated rescheduling may result in termination of services at our discretion

7.2 Instructor-Initiated Rescheduling

We will make reasonable efforts to notify you in advance if rescheduling is necessary from our end
Alternative time slots or substitute instructors will be offered wherever possible

8. Code of Conduct and Behavioral Expectations

8.1 Respectful Behavior

All participants must treat instructors, staff, and fellow participants with respect and courtesy
Harassment, discrimination, or abusive behavior of any kind will not be tolerated
Use of offensive language, threats, or intimidation will result in immediate termination without refund

8.2 Session Etiquette

Arrive on time for offline sessions; join online sessions punctually
Maintain appropriate attire suitable for yoga practice
Switch off or silence mobile phones during sessions
Follow instructor guidelines and safety instructions at all times

8.3 Prohibited Activities

Recording (audio/video), photographing, or screen capturing sessions without explicit written permission
Sharing account credentials or class links with unauthorized persons
Attending sessions under the influence of alcohol or drugs
Commercial use of session content or instructional material

8.4 Termination for Misconduct

We reserve the right to immediately terminate services for violation of conduct policies
No refunds will be provided in cases of termination due to misconduct

9. Health and Safety

9.1 Assumption of Risk

Participation in yoga activities involves inherent physical risks
You assume all risks associated with participation, including but not limited to injuries, strains, or accidents
You confirm that you are physically and mentally fit to participate in yoga activities

9.2 Medical Disclaimer

Our services are not a substitute for professional medical advice, diagnosis, or treatment
Always consult your physician before beginning any new exercise program
Instructors are not licensed medical professionals unless specifically stated

9.3 Personal Responsibility

You are responsible for knowing your physical limits and practicing within them
Inform instructors immediately if you experience pain, discomfort, or distress during sessions
You should modify or discontinue poses as needed for your safety

9.4 Emergency Situations

In case of medical emergencies during offline sessions, we will provide reasonable assistance and contact emergency services
For online sessions, you are responsible for having emergency contact information readily available

10. Intellectual Property Rights

10.1 Ownership

All content, materials, instructional videos, handouts, and methodologies provided by Blissara Yoga are our exclusive intellectual property
Content is protected under the Copyright Act, 1957, and other applicable Indian laws

10.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use materials solely for personal use
You may not reproduce, distribute, modify, publicly display, or create derivative works from our content

10.3 Trademarks

"Blissara Yoga" and associated logos are our trademarks
Unauthorized use of our trademarks is strictly prohibited

11. Online Services Specific Terms

11.1 Technical Requirements

You are responsible for maintaining compatible devices, stable internet connection, and necessary software
We are not liable for technical difficulties on your end that prevent participation

11.2 Access and Security

Class links and access credentials are for your personal use only
Sharing access links with unauthorized persons is strictly prohibited and will result in immediate termination

11.3 Recording and Privacy

Online sessions may be recorded by us for quality assurance and training purposes
You will be notified if sessions are being recorded
You may not record sessions without our explicit written consent

12. Liability and Indemnification

12.1 Limitation of Liability

To the maximum extent permitted by Indian law:

Blissara Yoga, its instructors, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services
Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim

12.2 Indemnification

You agree to indemnify, defend, and hold harmless Blissara Yoga, its instructors, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

Your violation of these Terms
Your violation of any applicable laws or regulations
Your negligence or willful misconduct
Any injury or damage caused by you to third parties

12.3 Waiver of Claims

By participating in our services, you voluntarily waive any claims against Blissara Yoga for injuries or damages resulting from participation in yoga activities, except in cases of gross negligence or willful misconduct on our part.

13. Privacy and Data Protection

13.1 Data Collection and Use

We collect and process personal information in accordance with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
Your data is used solely for providing services, communication, and operational purposes
We do not sell or rent your personal information to third parties

13.2 Data Security

We implement reasonable security measures to protect your personal information
However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security

13.3 Third-Party Services

Payment processing and video conferencing services are provided by third-party vendors
These vendors have their own privacy policies, and we are not responsible for their practices

For detailed information, please refer to our separate Privacy Policy.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

14.2 Jurisdiction

Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Sitamarhi District, Bihar, India.

14.3 Dispute Resolution Process

In the event of any dispute:

Informal Resolution: Parties agree to first attempt resolution through good-faith negotiations
Mediation: If informal resolution fails, disputes may be referred to mediation
Arbitration: Unresolved disputes shall be settled through arbitration in accordance with the Arbitration and Conciliation Act, 1996, conducted in Sitamarhi, Bihar
Litigation: Only after exhausting the above steps may parties resort to litigation in competent courts

15. Consumer Rights

15.1 Consumer Protection

Your rights under the Consumer Protection Act, 2019, remain unaffected by these Terms. You may approach consumer forums for grievance redressal as per applicable law.

15.2 Grievance Redressal

For complaints or concerns:

Address: Blissara Yoga, Mamta Dresses, Bata Gali, Station Road, Pupri, Janakpur Road, Bihar 843320
Response Time: We will acknowledge grievances within 48 hours and endeavor to resolve them within 15 business days

16. Force Majeure

We shall not be liable for failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:

Acts of God (earthquakes, floods, pandemics)
Government actions, regulations, or restrictions
War, terrorism, or civil unrest
Technical failures, power outages, or internet disruptions
Any other unforeseeable events

In such cases, services may be suspended temporarily, and alternative arrangements will be made where possible.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. The remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Blissara Yoga regarding the use of our services and supersede all prior agreements, understandings, and communications.

19. Amendments and Updates

19.1 Right to Modify

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website or notification to registered clients.

19.2 Notification

We will make reasonable efforts to notify you of material changes via email or through prominent notice on our platforms.

19.3 Continued Use

Your continued use of our services after changes to these Terms constitutes acceptance of the modified Terms. If you do not agree with the changes, you must discontinue use of our services.

20. Contact Information

For questions, concerns, or communications regarding these Terms and Conditions, please contact us:

Blissara Yoga
Mamta Dresses, Bata Gali
Station Road, Pupri
Janakpur Road, Bihar 843320
India

Email: blissarayoga@gmail.com
Phone: +91-9973211214
Operating Hours: Variable

21. Acknowledgment

By registering for or using Blissara Yoga's services, you acknowledge that:

You have read and understood these Terms and Conditions in their entirety
You have had the opportunity to seek independent legal advice if desired
You voluntarily agree to be bound by these Terms
You understand the refund policy, no trial policy, and all other provisions outlined herein

Thank you for choosing Blissara Yoga. We look forward to supporting your wellness journey through the ancient practice of yoga.

Namaste 🙏

These Terms & Conditions are designed to comply with Indian laws including the Indian Contract Act, 1872, Consumer Protection Act, 2019, Information Technology Act, 2000, and other applicable regulations.